Custom Printed
Bar Supplies and More
For both businesses and individuals!
Bar Supplies and More
For both businesses and individuals!
Terms and Conditions
These terms will govern any orders placed with LogoBarproducts.com and its affiliates; therefore we encourage you to read these terms prior to placing your order. By submitting an order to LogoBarProducts.com, you (also referred to below as the customer) are hereby agreeing to all the terms and conditions as set forth below. This agreement is in lieu of a written consent, and will be binding by the both the customer and/or their representative(s).
General
LogoBarproducts.com specializes in custom screen printing promotional items such as bottle openers, glasses, cocktail shakers, and an assortment of other promotional bar accessories. LogoBarproducts.com strives to deliver the highest quality as well as exceptional service at the lowest prices in the market. While we are committed to meet your every need and expectation, we wish to inform you of certain limitations that are inherent within the screen printing industry.
Handling Recommendations
All steel, plastic, as well as some glass products should only be hand washed. It is not recommended to wash these products in a dishwasher as this will promote fading (and gradual loss) of the imprint.
Ordering Process Payment
Payment is due in full prior to commencement of production. Credit card authorization and address verification must be received prior to processing the order form.
Confirmation
You will receive an order confirmation/receipt via e-mail shortly after an order is placed. Please go over the e-mail very carefully to ensure that all the information is accurate. For any corrections or concerns, simply ‘reply’ back to that email, so that we may promptly correct any information prior to processing the order.
When an order has been placed, we do not send artwork proofs unless requested. If you would like to request a proof of your artwork before your order is printed, please e-mail or contact us immediately after your order has been placed.
Cancellations or Changing the Order
For any corrections or changes that may be necessary on a “normal turnaround” order, please reply back to the sales confirmation email immediately. All changes must be made in writing within 24 hours upon receipt of the emailed confirmation. Failure to do so may result in incorrectly printed orders or delays in shipping. Once the order has been given to our production department, we will be unable to change the order. Therefore note that we will not be held responsible for any changes requested after the 24hr period. If changes are made outside of the 24 hour window, additional setup, screen or labor charges may occur.
15% of the order will not be refundable. This covers costs incurred by LogoBarProducts up to notice of cancellation or change will not be refundable This may include artwork, screen charge, set-up and any production costs. All cancellations must be confirmed in writing.
Production Times
You have a choice of turnaround timelines. Your choice should reflect your “in hands” date, and we will do our utmost to stay within the given time frame. Please note that we are not responsible for late receipt of any order due to any unforeseeable circumstances, for example a lengthier proofing time, an out-of-stock product, printing or firing problems, weather-related issues or delays on behalf of the shipping company. Production time on orders with a quantity of 500 or less are typically between 7 and 10 business days but in our peak season could reach up to 15 business days. The posted production lead times DO NOT include shipping time in transit.
UNDER-RUNS & OVER-RUNS
We make every attempt to deliver the exact quantity ordered. However, due to manufacturing issues, shipments may have an over-run or an under-run. Orders 288 pieces or less are subject to a 15% over-run or under-run. Over 288 pieces are subject to a 10% over-run or under-run.
Product Quality
Glasses with chips, cracks, major misshaping or major ink or imprint issues are rejected and reprinted during our inspection process. If you find you have received a flawed piece of glassware that is beyond the reasonable expectation we hold in our quality standards, we will credit you for the price of that glass at our discretion. We may ask for photographic evidence of the damage or mistake before issuing a credit.
Horizontal placement of imprints on two-sided glassware orders will be accurrate witin 0.25 inches.
Shipping and Shipping Breakage
We will ship to most countries.
When checking out, shipping cost is estimated and any variance might need to be collected before your order proceeds to production.
We take great precaution to prevent shipping breakage but occasionally it happens. If you receive an order with 20% or more damaged products we will replace the broken products on orders with quantities over 144 units. If the order contains less than 20% of the products damaged we will credit your account at a prorated percent of your order. Please note that we require adequate proof that the damage was caused before arriving at your facility, so please contact us and/or email us pictures of the breakage as soon as possible. As a rule when ordering glassware, we recommend ordering 5-10% more pieces than you need to accommodate for any breakage. As a rule when ordering glassware, we recommend ordering 5-10% more pieces than you need to accommodate for any breakage.
While we do send packages with tracking numbers for your convenience, we are not responsible for delivery. Because we use USPS, UPS and FedEx to deliver packages, final delivery is up to the individual carriers. BarProducts.com, Inc. and its affiliates will not issue refunds for packages lost, stolen or missing if we have delivery confirmation from the carrier. All delivery disputes must be handled through the carrier. We are happy to provide any information needed for your claim.
Return & Refund Policy
As you may be aware, custom printed products cannot be restocked. In fact, the industry standard for customized products dictates a no return and a no refund policy with the exception of items that are unusable. Unusable items include but are not limited to broken glassware, bent or misshapen bottle openers, cracked or broken license plates, etc. Items with production quality flaws are wholly non-refundable, but may be eligible for a discount or refund. If you receive an order with unusable items, please contact us. We require photographic evidence of the unusable items prior to any credits being issued.
Store Credit
When a redo is no longer practical or even feasible, (either due to event date timelines, out-of-stock or quantity issues) LogoBarProducts.com will issue a store credit for up to the same value as the original order minus any shipping fees. Shipping charges will not be credited back as this charge is made on behalf of the shipping company. The store credit may be treated as cash, and may be used at any time and on any product we stock.
Copyright and Patent Information
When ordering any bottle opener that uses one of our supplied backgrounds, there will be a small copyright logo designed into the background.
Our V-Rod™ bottle opener is a new bottle opener design that is in the process of being patented by BarProducts.com Inc. All V-Rod™ bottle openers will have a small Patent Pending stamp on one side of the opener.
We will not restrict your use of protected material, as anything you put on a design that may inflict on a copyright or trademark is between you and the copyright holder. LogoBarProducts.com is not responsible for trademark and copyright violations by the customer, as we are simply a medium for producing intellectual property, not the holders thereof or the endorsers thereof. The onus is yours to seek and obtain permission to use any materials.
By using our services, you recognize that the responsibility is yours to secure the rights to artwork you use, whether supplied via your own resouces or the Online Designer.
Liability Limitation
In all circumstances, LogoBarProducts.com’s maximum liability is limited to the purchase price of the products sold. LogoBarProducts.com will not, under any circumstance, be held liable for any claim or action that exceeds this liability limit. LogoBarProducts.com will not be liable for any third party claims for damages against the customer, nor for malfunction of product, cause of delays, interruption of service, or loss of business.
Due to fluctuating manufacturer costs, prices may change without notice.
LogoBarProducts.com may offer special pricing and/or free shipping from time to time, however these discounts will not be honored on orders that have already been placed. No exceptions made.
